PRIVACY POLICY

Last updated: 30 sept, 2026

Shree Panchadham Sewa Kendra, Nepal (“Panchadham,” “we,” “us”) respects your privacy. This policy explains what information we collect through our website, why we collect it, and how we protect it.

1. Information We Collect

We may collect the following when you interact with our website:

  • Contact details you give us through forms, email, or WhatsApp — name, phone number, email address
  • Membership information — name, contact details, and membership plan (annual or lifetime) if you register as a member
  • Donation information — if you donate via QR code, bank transfer, or a payment gateway, we may see your name and transaction details, depending on the platform used. We do not collect or store card numbers or banking credentials on our website
  • Usage data — basic technical information such as browser type, pages visited, and time on site, usually collected automatically through cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Process membership registrations and keep you informed about Panchadham activities
  • Respond to your messages and inquiries
  • Acknowledge and record donations
  • Improve our website and services
  • Share updates about pilgrimage events, health camps, and campaigns, if you’ve agreed to receive them

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Trusted service providers who help us operate the website, process payments, or send communications, only to the extent needed for those services
  • Government or regulatory authorities, if required by law
  • Partner organizations (such as health camp partners) only when necessary to deliver a service you’ve requested, and only with your knowledge

4. Cookies

Our website may use cookies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not work as intended.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as necessary for the purposes described in this policy, or as required by law.

7. Your Rights

You may:

  • Ask us what information we hold about you
  • Request corrections to inaccurate information
  • Ask us to delete your information, subject to any legal or record-keeping obligations
  • Withdraw consent to receive communications from us at any time

To make any of these requests, contact us using the details below.

8. Children’s Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.

10. Contact Us

If you have questions about this privacy policy or how your information is handled, contact us at:

Shree Panchadham Sewa Kendra, Nepal
Tokha Municipality-1, Bhormahankal, Kathmandu
Email: contact@shreepanchadam.org.np
Phone: +977+977 9851059763